Shipping & Returns

How orders are made

Every product in this store is printed to order by our US print partners after your payment is confirmed. That means no warehouse shelves and no old stock — your piece is made for you. Production usually takes 2 to 5 business days.

Shipping

Orders ship within the USA with tracking, which we email to you as soon as your item leaves the print partner. Typical transit is 3 to 5 business days after production. Posters ship rolled in protective tubes; flags ship folded in protective packaging.

Returns and replacements

Because each item is printed for its order, we handle returns the print-on-demand way. If your item arrives damaged, defective or misprinted, send us a photo within 30 days of delivery and we will replace it free of charge — no return shipping needed. If you ordered the wrong size, contact us within 14 days and we will do our best to help with an exchange; as each piece is made individually, size exchanges are handled case by case and may involve a reprint cost. Email preppygents.levon+goldenerabodybuilding@gmail.com with your order email and a photo, and a human will answer.

Order changes and cancellations

Contact us as soon as possible after ordering. Before production begins, changes and cancellations are free. Once printing starts, the item is being made for you and cannot be cancelled.